Reference

How ttk11 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights
ttk11 How ttk11 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send data requests, correction notices or deletion queries to our support address. We aim to respond within a few business days and will confirm receipt promptly.

Live Chat

Open the chat widget from any page in your account area. Identify your query as a privacy matter and our team will route it to the right person without delay.

Account Settings

Some data — like your registered phone number or email — can be updated directly inside your account profile without contacting support at all.

DATA HANDLING DETAIL

Security, Cookies and Retention

Account Security

Your account is protected by OTP verification on login. We use SSL encryption across all pages, including the deposit screen where your bKash or Nagad transaction is initiated.

Cookie Use

We set session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can adjust cookie preferences from the banner on your first visit.

Data Retention

Active account data is held while your account remains open. After closure we retain only what local legal obligations require, then delete or anonymise the rest on a rolling schedule.

Requesting Changes

To access, correct or erase your data, contact us via email or live chat with your registered phone number as verification. We will confirm the action taken in writing.

Common Questions About Your Privacy

We collect your name, email, phone number and the device details used at registration. Payment references from bKash, Nagad or Rocket deposits are also logged for transaction verification.

No. We only record the transaction reference and amount returned by the payment processor. Your wallet PIN and full credentials stay within your own mobile wallet app at all times.

Yes. Contact us by email or live chat with your registered phone number. We will compile and send your data summary within a reasonable timeframe, subject to identity verification.

Send a deletion request through email or live chat. We will remove data we are not legally required to keep and confirm in writing once the process is complete.

We do not sell your data. Payment processors handling Rocket, Nagad or bKash transactions receive only what is needed to complete the transfer and are bound by contractual data-protection obligations.

Availability of our service depends on your local law and eligible region. If you can access your account, this policy governs how we handle your data regardless of which device you use.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.